Privacy & Data Protection

Jezz Buzz Privacy Policy

Your personal information matters to us. This privacy policy clearly outlines what data we collect, how it is used, and the steps we take to keep it safe.

Last Updated: January 1, 2026

Summary: Jezz Buzz never sells your personal data to third parties. We collect information solely to improve platform services and meet legal obligations.

1. Introduction

Jezz Buzz (jezzbuzz.app) takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect the personal information of our platform users.

This policy should be read alongside our Terms & Conditionsmust be read as part of. By using the Jezz Buzz website or app, you are considered to have agreed to this Privacy Policy.

We believe every user has the right to know where their data goes and how it is used. That is why this policy is written in plain, easy-to-understand language.

2. What Information We Collect

Jezz Buzz collects several types of information, which can be grouped into two categories:

Information provided directly by you

Information you provide directly includes:

  • Full Name & Date of Birth
  • Email address & mobile number
  • Residential address
  • National ID or passport number (for KYC verification)
  • Mobile banking account details (for payment processing)
  • Profile photo (optional)

Automatically collected information

Information collected automatically while using the platform:

  • IP address & device information
  • Browser type & version
  • Activity logs on the platform (bets, logins, deposits, etc.)
  • Session Duration & Page Visit Data
  • Cookies & tracking tokens
  • Device operating system information
Data Type Purpose of Collection Required?
Name & Date of Birth Identity verification, age confirmation Yes
Email & Phone Account communications, security messages Yes
NID / Passport KYC verification, fraud prevention Yes for withdrawals
Payment information Transaction Processing Yes
IP address Security & Fraud Detection Automatic
Cookies Improving user experience Optional

3. How We Collect Information

Jezz Buzz collects information through the following methods:

  • Registration form: You provide information directly when opening an account.
  • KYC process: Through document uploads for identity verification.
  • Transaction records: Transaction data is automatically recorded during deposits and withdrawals.
  • Cookies & Tracking: Automatically, while browsing the website.
  • Customer Support: Available hours for live chat or email support.
  • Third-party verification services: Through payment gateway or identity verification partners.

We will never call you or send unsolicited emails asking for your password or banking PIN. If you receive any such communication, treat it as fraudulent and report it to our support team.

4. How Your Information Is Used

Jezz Buzz uses the information it collects for the following purposes:

  • Account management: To ensure secure registration, login, and account protection.
  • Payment processing: To process deposits and send withdrawals.
  • KYC verification: To verify your identity and prevent access by minors.
  • Security protection: To detect fraud, money laundering, and unauthorized access.
  • Service improvement: To analyze user experience and improve the platform.
  • Contact: To send important notifications, promotions, and updates.
  • Legal obligation: To comply with applicable laws and regulations.
  • Responsible Gaming: To identify unusual betting patterns and provide appropriate support.

Jezz Buzz never sells your personal data to advertisers or unrelated third parties. If you wish to opt out of marketing communications, you can do so at any time through your settings.

5. Data Sharing & Disclosure

Jezz Buzz shares your information with third parties only in the following circumstances:

Service Provider Partners

Payment gateways (bKash, Nagad, Rocket), identity verification services, and technology infrastructure providers are our partners. They only receive the data necessary to perform their specific services and are required to comply with our Privacy Policy.

Legal requirements

Data may be disclosed to comply with court orders, government investigations, or applicable legal requirements. In such cases, we provide only the minimum information necessary.

Business transfer

If Jezz Buzz is ever merged or acquired, user data may be transferred as part of the transaction. You will be notified in advance, and the new entity will be bound by this Privacy Policy.

Important: Jezz Buzz never sells your data to advertisers, data brokers, or unrelated marketers. That is our firm commitment.

6. Cookies Policy

Jezz Buzz uses cookies on its website. Cookies are small text files stored in your browser that help improve your user experience.

Cookie Type

  • Essential cookies: These cookies are essential for maintaining your login session and keeping core platform functions running — without them, the site simply won't work properly.
  • Functional cookies: Remembers your preferred language, theme, and settings.
  • Analytics cookies: Helps analyze site traffic and user behavior (without third-party involvement).
  • Security cookies: Used to detect fraud and protect your account.

You can manage or delete cookies from your browser settings. However, disabling essential cookies may affect certain features of the site.

7. Data Retention

How long your data is retained depends on the type of information and the purpose for which it was collected:

  • Account information: For the duration of account activity and 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years, as required by financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Cookies & session data: Up to 1 year from the end of the session.
  • Support Conversation: Up to 3 years after a dispute is resolved.

After the designated period, data is securely deleted or anonymized. All data is stored on secure servers and protected with industry-standard encryption to prevent unauthorized access.

8. Your Rights

As a Jezz Buzz user, you have the following rights:

  • Right to access: You can find out what information we hold about you.
  • Right to rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Deletion: In certain circumstances, you may request that your data be deleted (unless a legal obligation requires us to retain it).
  • Right to Restrict Processing: You may request that your data be restricted to specific purposes only.
  • Data Portability: You may request a copy of the data we hold about you.
  • Right to Object: You may object to marketing communications or profiling.

To exercise these rights, email us at support@jezzbuzz.app. We will do our best to respond within 30 business days.

Please note: Some data may not be deletable due to legal or regulatory requirements. In such cases, we will inform you of the reason.

9. Privacy of Minors

Jezz Buzz strictly prohibits access to anyone under 18. We do not knowingly collect data from minors. Age is verified at registration and reconfirmed via date of birth during the KYC process.

If a parent or legal guardian believes their child's information has been collected by mistake, please contact us immediately at support@jezzbuzz.app. We will promptly delete the information and close the account.

10. Third-Party Links

The Jezz Buzz platform may occasionally reference third-party services (such as payment gateways). These services have their own privacy policies, and Jezz Buzz is not responsible for how they collect or use your data.

Our payment partners (bKash, Nagad, Rocket) maintain their own privacy policies, available on their respective platforms. We recommend reviewing their policies before completing any transactions.

11. Security Measures

Jezz Buzz uses industry-standard technology to keep your data secure:

  • SSL/TLS Encryption: All data transmissions are encrypted.
  • AES-256 encryption: For stored sensitive information.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Real-time monitoring: Suspicious activity detection system.
  • Regular Security Audits: Periodic reviews conducted by third-party experts.
  • Firewall & DDoS protection: Advanced measures to protect against cyberattacks.

While we maintain the highest security standards, no system on the internet can guarantee 100% protection. Please use a strong password for your account and never share it with anyone.

12. Policy Changes

Jezz Buzz may update this privacy policy as needed. For significant changes, users will be notified at least 14 days in advance via email or platform notification.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend checking this page regularly. The "Last Updated" date at the top of the page will always reflect the latest version.

13. Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@jezzbuzz.app
  • Live Chat: Click the chat icon at the bottom-right corner of the platform
  • Response Time: Within 24–48 hours

Our commitment: Protecting your privacy isn't just a legal obligation — it's a core value at Jezz Buzz. When you trust us with your information, we are committed to honoring that trust.

How we protect your information

How Jezz Buzz keeps your data secure

End-to-end encryption

Every transaction and piece of personal information you share is protected by SSL/TLS and AES-256 encryption — keeping your data safe from interception at every step.

KYC Identity Verification

Every account identity is verified through a robust KYC process, helping prevent fraud and unauthorized access.

Data Never Sold

Jezz Buzz never sells your personal information to third parties. Your data is used solely to improve platform services.

Regular security audits

A dedicated third-party team regularly audits our systems to identify vulnerabilities and resolve them promptly.

Two-Factor Authentication (2FA)

When you log in to your account, mobile OTP verification adds an extra layer of security.

Automatic data deletion

Once the designated retention period ends, your data is automatically and securely deleted or anonymized.

A Safe & Trusted Platform

Enjoy the platform with your privacy protected

Your personal data is completely secure at Jezz Buzz. Open an account today and enjoy Betting, games, and sports events in a safe environment.

Register for free Log In

By registering, you agree to our Terms & Conditions and Privacy Policy you agree to.

বাংলা